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Chief Services Officer : ウィキペディア英語版 | Chief Services Officer
Chief Services Officer (CSO) is a position at the head of a firm carrying significant service design responsibilities. The CSO typically is responsible for developing processes and tools, both internally and externally, for producing maximum value to all stakeholders with intelligent and efficient use of potentially fluctuating human resources. In some organizations, the same person may hold this title along with that of Chief Operations Officer (COO) as they both are same level roles. Alternatively, a company could have one or the other, or both occupied by separate people. Often, a Chief Services Officer exists in heavily client-focussed companies, while a Chief Operations Officer exists in product development focused companies. A Chief Services Officer almost always has a strong operations background and advanced degree, whereas a Chief Operations Officer often has a background in business development. Both CSO and COO reports to the CEO or Managing Director of a company. Hugo might be the first to carry this title. == References ==
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Chief Services Officer」の詳細全文を読む
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